We are here to assist you with any queries or concerns you may have regarding our courses and payments through the Stripe payment gateway. Our team is dedicated to providing excellent customer support and ensuring your learning experience is smooth and enjoyable.
Contact Methods:
- Email Support:
- For general inquiries, technical assistance, or any other support, you can reach us via email at [email protected]. We strive to respond to all emails promptly and efficiently.
- AnyDesk Support:
- If you require personalized assistance or need help with specific technical issues, we can provide support via AnyDesk. AnyDesk allows us to view and control your screen remotely with your permission, making it easier to identify and resolve problems together. To schedule an AnyDesk support session, please email us or call our support hotline.
- Phone Support:
- For immediate assistance or urgent matters, you can contact our support hotline at +91 9611786519. Our support representatives will be available during our business hours to address your concerns and provide real-time assistance.
Frequently Asked Questions (FAQs):
Before reaching out to our support team, you might find the answer to your question in our FAQs section. We have compiled a list of common queries and their respective answers to provide you with quick solutions.
Payment and Security:
We understand that payment security is of utmost importance when enrolling in our courses. For this reason, we use Stripe, a highly secure and reliable payment gateway. Stripe ensures that your payment information is encrypted and protected, reducing the risk of unauthorized access to your sensitive data.
Refund Policy:
If, for any reason, you are not satisfied with our courses, we offer a refund policy that allows you to request a refund within 30 days of purchase. For more details on our refund policy, please refer to our “Terms and Conditions” page on the website.
Course Access and Technical Requirements:
If you are facing issues accessing your purchased courses or have technical requirements, please check our technical support page for troubleshooting guides and system requirements.
Contact Us:
If you have any questions, concerns, or feedback, don’t hesitate to reach out to us. Our support team is eager to assist you on your learning journey.
- Email: [email protected]
- Phone: +91 9611786519
- Business Hours: 9 a.m – 6pm IST (Mon-Sat)
We value your experience with MarketCalls Courses, and we look forward to providing you with top-notch customer support to make your learning experience exceptional. Thank you for choosing MarketCalls!
Sincerely, The MarketCalls Courses Support Team